Privacy Policy

Data Controller

Information We Collect

We collect the following information when you use our services:

• Name and surname
• Phone number
• Email address
• Browsing information (through cookies)

Purpose of Processing

We use your personal information to:

• Manage appointment and service bookings
• Communicate with you about your appointments
• Send you information about our services (with your consent)
• Improve our services and user experience

Legal Basis

The processing of your data is based on your explicit consent when requesting our services and on the execution of the service provision contract. We also process data to comply with legal obligations.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Customer data is retained during the service provision period and subsequently for legally established periods.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to the processing of your data
• Request limitation of processing
• Data portability

To exercise these rights, contact us at info@lashandnails.online

Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All our instruments are sterilized and we maintain strict hygiene and safety protocols.

Third Party Disclosure

We do not share your personal information with third parties, except when necessary for service provision or legal obligation. We use the following third-party services:

• Google Analytics: For web analytics and user experience improvement

Updates to this Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on our website. We recommend reviewing this page periodically.